Warranty

ALL products sold by Coqui Solar carry the same warranty listed for each product.

Other distributors, suppliers, or resellers may provide their own warranties to you. If you didn't purchase from Coqui Solar (formerly Bluetti Puerto Rico) directly, please contact the place of purchase for further information.

Exclusions

Warranty does not apply to:

• Misused/abused/damaged by accident/damaged due to acts of nature. (For example lightning strikes, tornadoes, hurricane and such)
• Unauthorized modification/repair/dis-assembly or operation not in accordance with the official instructions or manuals;
• Non-quality related issues
• Items purchased from unauthorized resellers
• Used for special application other than normal consumer use
• Lost/stolen/free/refunded product
• Any defects or damages caused by exposure to excessive heat, cold, liquids or other external causes
• Not able to provide valid proof of purchase

Please contact us for warranty service.